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Head of Account Management – Join a thriving marketing and software agency

Salary: £55,000 - £60,000
Contract Length: Permanent

Job Description:

Are you experienced in leading Account Management teams? Experienced in the Education industry? Want free reigns to build and establish your own team? This could be the role for you!

 

The company

Our client is a fast-paced marketing, data and software agency specialising in the education sector. They deliver exceptional solutions for some of the UK's leading brands, like Comic Relief, Google for Education, WWF, and more.

The company is forward-thinking and encourages innovation and drive to make business improvements for both clients and internally.

 

The role

This is an exciting new role to set up and lead an Account Management team. You'll be responsible for building a smooth-running division within a successful business, ensuring clients receive outstanding service and your team feels valued. The key focus areas for this role are.

Responsibilities include:

  • Setting up the department and establishing processes
  • Leading the account management team and helping them to deliver successful outcomes for clients
  • Working with leading clients to solve business problems using data management, CRM and marketing solutions
  • Pitching and cross-selling services to clients
  • Improving existing account management systems and processes
  • Leading the professional development of our account managers

 

The package

  • £55,000-60,000 salary
  • Hybrid working model of 2-days in the office and 3-from home or out with clients
  • Take clients on fun socials, i.e. lunches, nights out, etc.
  • Opportunity to own and build a new team within a thriving business
  • Quickly enhance skills/knowledge via internal training and hands-on working
  • Access to a full suite of Udemy online training courses to upskills and develop
  • Free audible account
  • Attend cool company parties
  • Free food and drink from the office's 'unhealthy fridge' (and a healthy one for the fitness fanatics!)

 

To be successful, you will…

…have strong experience of working with CRM platforms

…know marketing strategies

…have a solid understanding of what a successful Account Management department looks like

…have experience managing and leading teams

…understand how the education sector works and possess a keen interest in all things education

…have a mentality of being employed by your customers

…enjoy building relationships both internally and externally

…be a problem solver and take pride in delivering excellent solutions

…be someone who asks for forgiveness instead of asking for permission

 

Apply!

If you're excited by the challenge, apply now!

Location: Sittingbourne, Kent