Are you interested in fashion? Can you speak a second language? Working in retail and want to ditch the unsocial hours? Here’s an opportunity to join a well-known fashion brand in their customer service team at an exciting period of growth.
Our client is a well-known Fashion, Accessory and Homeware brand, stocked worldwide in stores like John Lewis and online. They’re a family run business, currently employing just over 100 staff and going through an exciting period of growth which brings opportunities for your continued development and progression.
You’ll be responsible for representing two international fashion brands to provide outstanding customer support in their UK and European markets. This would suit you if you are a natural at offering a positive and personal experience to customers and love a varied role. Duties include:
In addition to joining a highly fashionable, exciting, and growing company, benefits include:
To be successful, you will…
…have previous customer service experience
…be fluent English and either German or French (speaking, listening and writing)
…have excellent teamwork and communication skills
…be able to work independently as well as collaboratively
…be able to work in a fast-paced environment
…be able to build rapport, up-sell and cross-sell
…have an excellent telephone manner and writing skills
…have strong problem-solving skills
…crack under pressure
If you’re looking to join an exciting company, apply now!