Expand Menu

German-Speaking Customer Service Executive

Salary: £20,000
Contract Length: Permanent

Job Description:

Opportunity for a confident, ambitious & fashion-loving German-speaking customer service pro to join a creative clothing & Jewellery company in Banbury!


The role

You’ll hold an important role in creating an exceptional experience for customers. Your mission will be to:

  • deliver outstanding service via phone, email web chat.
  • increase sales opportunities by offering a positive, personal and informative experience to resellers
  • meet with customers at events, including awesome fashion shows across the UK and Europe!


The company

A creative fashion and jewellery company founded in 2008 after being inspired to create timeless and beautiful jewellery. They have quickly grown to a team of 30, based in Banbury, and operate on a global scale, both in retail and wholesale. They have ambitions to grow further over the next year and need your support to help them.


The package:

You’ll join an exciting, fast-paced, growing company and a team that will support your professional development. And…

  • £20k starting salary
  • Training and career development opportunities
  • Opportunity to travel with work
  • Generous staff discount
  • Increasing holiday allowance
  • Healthy perks like a cycle to work scheme and weekly fruit deliveries
  • 24hr confidential support line for employees and immediate family
  • Vibrant community with a social calendar designed by staff for staff (including their sensational Christmas party!)
  • Happy work-life balance through their family-friendly policies
  • Recommend a friend scheme – earn cash bonuses if you recommend a friend and they get the job

To be successful, you will…

…have outstanding communication skills

…have a genuine interest in fashion & jewellery

…be enthusiastic, ambitious and committed to the company

…be confident and have a positive, can-do attitude


You won’t…

…crack under pressure

…be shy

…be unorganised



If you’re looking to join an exciting company, apply now! Or for more information, call Jae on 01865 655 298.

Location: Banbury, Oxfordshire